Consultation concept showing a stylist and guest reviewing hairstyle inspiration in a salon.

New client guide

New here? Start with the appointment that fits.

Start here when the right appointment is not obvious. You do not need to speak fluent salon menu; begin with the kind of change you want, what has already happened to your hair, and how much maintenance you actually want to live with.

01
Cut, colour, blonding, or event path
02
Consult when timing or history changes the plan
03
Bring inspiration and colour history

Visit type chooser

Pick the closest starting point.

These paths explain when to book directly and when a consultation protects timing, price expectations, hair health, and the final appointment plan.

I need a cut or shape refresh

Book a Signature Haircut when the goal is clear. Start with a consultation if the change is a big shape shift.

Related service: Signature Haircut

I maintain existing colour

Book colour maintenance when the formula and colour history are straightforward. New guests should confirm the plan first.

Related service: Root Retouch

I want brighter blonde or highlights

Use blonding services for clear maintenance. Start with a consultation for new, bright, corrective, or uncertain blonde goals.

Related service: Full Highlights

I want a major colour change

Start with a consultation. Corrective, vivid, and high-lift goals need a plan before time or price can be estimated.

Related service: Colour Correction

Decision tree

If the service depends on history, start with a consultation.

Correction, vivid colour, major blonding, extensions, and bridal work are not standard appointment guesses. The consultation path gives the salon room to talk about hair history, budget, timing, maintenance, and what is realistic in one visit.

  1. Is this a cut, style, or known maintenance visit?
  2. If yes, choose the service family and read the booking note.
  3. If colour history, brightness, correction, or event timing is uncertain, consult first.
  4. Bring honest history, inspiration, boundaries, and maintenance comfort.

Appointment prep

Bring information that helps the salon make a better plan.

Booking questions

New-client FAQs

Can I book a real Haven & Hue appointment from this demo?

No. Haven & Hue is a fictional salon demo. In a real build, the booking button would hand off to the salon’s approved scheduling platform.

Does this website take cards or deposits?

No. Cards, deposits, cancellation fees, and reminder automation are intentionally platform-owned. This demo explains the boundary without collecting appointment or payment details.

When should a guest book a consultation first?

Start with a consultation for colour correction, vivid colour, extensions, major blonding changes, uncertain service choices, or bridal/event planning.

Are the prices final?

No. Prices shown here are sample starting points used to demonstrate menu structure. A real salon would confirm its own pricing, timing, and policy language before launch.

AdaptPackagesDemo